About NCAT Tracker

NCAT Tracker is built and run by a small NSW-based team in Sydney. We're a product team, not a law firm. Our editorial work is led by an editor with direct experience preparing matters for the NSW Civil and Administrative Tribunal, working alongside a part-time reviewer with an Australian legal-research background.

We're transparent about how the guides are written: first drafts are AI-assisted, and every figure, section number, form ID, time limit and case citation is then human-verified against the primary source before it goes live. Nothing on the site is published without that human review step. The guides carry a visible last-reviewed date so you can see for yourself when a page was last checked.

If you want to reach a human, email hello@ncattracker.com.au.

NCAT hears tens of thousands of matters every year, and most applicants turn up without a lawyer. The Tribunal's own material is good, but it's scattered across PDFs, fact sheets and procedural directions, and the underlying legislation lives on yet another site. The self-rep gap is real: people miss filing deadlines, lodge the wrong form, or arrive at the hearing with the chronology, the orders sought and the evidence in three different states.

We built NCAT Tracker because that gap is solvable with software. One workspace per case, the right form for the right division, the deadlines pre-calculated, the evidence bundle paginated and indexed, and plain-English guides for every step in between. The goal is simple: people walk in quiet, prepared, and on time.

NCAT Tracker is a one-off, per-case paid product. You pay once when you decide a case is worth pursuing, and the workspace is yours for that matter. There is no subscription, no recurring billing, and no tier you have to upgrade out of to get the deadline reminders or the evidence bundle.

What we don't do:

• No advertising. We don't run third-party ads, and we don't take sponsored placements in guides.
• No data sale. We don't sell or share your case information with anyone.
• No affiliate links. The lawyers, services and resources we point at on this site are listed because they're useful, not because we're paid to send you their way.
• No AI training. Your case content is never used to train AI models, ours or anyone else's.

Pricing is on the home page. If your case isn't the right fit, the free triage will tell you before you pay.

NCAT Tracker is not a law firm and not a representative. We do not provide legal advice, we cannot act for you at the Tribunal, and we cannot tell you what the right outcome is for your specific circumstances. Everything on the site, including the in-product guidance, is legal information.

If you need advice rather than information, contact a lawyer, LawAccess NSW on 1300 888 529, your local Community Legal Centre, or the Tenants' Union of NSW for residential tenancy matters.

NCAT Tracker is independent. We receive no funding from, and have no commercial relationship with:

• the NSW Civil and Administrative Tribunal;
• NSW Fair Trading or any other NSW government agency;
• Legal Aid NSW or any community legal centre;
• any law firm, barrister's chambers, or referral service.

We are not endorsed by NCAT. The Tribunal is a public body and we link to its official materials throughout the site so you can go to the source.

See our editorial policy for how we source, review and correct our guides.