Editorial policy

NCAT Tracker writes about NSW Tribunal procedure and the substantive law that governs the matters NCAT hears. We work from primary sources first, and we link to them so you can verify anything we say.

• Legislation: the current consolidated text on legislation.nsw.gov.au is the authoritative source for every Act and Regulation we cite, including the Civil and Administrative Tribunal Act 2013 and the Rules.
• Tribunal publications: NCAT's own procedural directions, fact sheets, application forms and fees schedule.
• Tenants' Union of NSW: for residential tenancy fact sheets and policy context.
• LawAccess NSW: for procedural overviews and referral information.
• Primary case law: published NCAT, NCAT Appeal Panel and NSW Supreme Court decisions from AustLII and the NSW Caselaw site, cited by their neutral citation.

Secondary sources (commentary, news, practitioner blogs) are used for background only and are not cited as authority.

Every guide on this site carries a visible last-reviewed date. Reviews happen on two schedules:

• Quarterly: each guide is re-read against its primary sources at least once every three months and the last-reviewed date is bumped.
• On change: we monitor amendments to the relevant Acts and Regulations, NCAT practice notes, and the published fees schedule. When something changes that affects a guide, that guide is reviewed and republished immediately rather than waiting for the next quarterly cycle.

We use AI tools to help draft and structure our guides. We are upfront about that because YMYL content should be honest about its production process.

What AI does and doesn't do here:

• AI assists with first drafts, plain-English rewording, and structure.
• Every figure, dollar amount, time limit, section number, form ID and case citation is human-verified against the primary source before the guide is published or republished. We do not trust the model on numbers or citations.
• Your case content is never used to train AI models, ours or anyone else's. See the privacy policy for the full picture.

If you spot an error — a wrong section number, an outdated fee, a superseded form, a citation that doesn't stand up — please email hello@ncattracker.com.au with the page URL and what looks wrong.

Our target is to fix or respond within 7 days. When we correct a guide we bump its last-reviewed date and, for material corrections, note what changed in the page's update log.

We have none to disclose. NCAT Tracker takes no referral fees, no sponsorship and no advertiser money. Where we mention an external service (LawAccess NSW, the Tenants' Union, a Community Legal Centre, a specific form on the NCAT site), it's because it's the right pointer for the reader, not because anyone has paid for the placement.

If that ever changes, this page changes first.